Rockbridge County Personal Property Prepayment Help

Table of Contents

What Is Prepay Personal Property?
Why Is My Email Address Needed?
How Do I Prepay Personal Property?
Prepay using Last Name/PIN
Name Selection Screen
Account Detail Screen
Online Payment Checkout Screen
Pay by Credit Card
Pay by Electronic Check
Do Additional Charges Apply for Paying Online?

What Is Prepay Personal Property?

Prepay Personal Property allows you to pay Rockbridge County Personal Property bills before they are issued.

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Why Is My Email Address Needed?

Your email address is a unique identifier used to combine tickets marked for payment into one lump sum.

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How Do I Prepay Personal Property?

On the first screen, enter your email address and then click OK.

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OK


Enter PIN and Last Name. Press the Search button.

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Search


To view Detail, press the Select link next to the correct name. Press the Previous button to return to the first screen.

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Previous


The Account Detail Screen shows more information about the property including any prepayment balance. Enter amount to prepay and then press Make Payment button. Pressing the Previous button returns to the first screen.

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On Line Payment Checkout screen now shows both bills. The amount to pay entered for each bill is shown in the Total Payments field. Proceed as normal from this point. All tickets can be removed by pressing Clear Shopping Cart button. To pay by electronic check, press Pay by eCheck button. For credit card payments, press Pay by Credit Card button.

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Pay by Credit Card

Pay by Electronic Check


Pay By Credit Card - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.

Pay using credit card

Input Credit Card and Billing Information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.

Enter billing information

This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button on browser if information is incorrect.

Verify information and submit

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.

Press button to apply payment to bill

Pay By Electronic Check Enter the Bank Routing Number (the first 9 digits found at the bottom of your check). Enter the Bank Account Number. Press Verify bank routing number to validate the Bank Routing Number entered is an existing bank.

Pay using electronic check

If the bank routing number is valid, the name of the bank is displayed. Press the I authorize this transaction button to finalize the payment.

I authorize this transaction

An online receipt is displayed. We recommend you print this receipt for your records.

Receipt is displayed
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Do Additional Charges Apply for Paying Online?

For Credit Card Payments: The convenience fee is .0225% of the Total Bill. The Convenience Fee is charged by PayPal and our Merchant Account for Accepting Credit Cards Online. The fee is automatically added to your Total Bill.

For Electronic Check Payments: No convenience fee is charged for electronic checks. However, an administrative fee is charged for returned checks.

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Version: 101220-1457