Rockbridge County Pay Personal Property Help

Table of Contents

What Is Pay Personal Property Taxes Online?
Why Is My Email Address Needed?
Where Can I Find the Department Number, Ticket Number and Amount?
How Do I Pay Personal Property Taxes?
Department Number & Ticket Number
PIN
Account Number
Bill Detail
Online Payment Checkout Screen
Pay By Credit Card
Pay By Electronic Check
Do Additional Charges Apply for Paying Online?

What Is Pay Personal Property Taxes Online?

Pay Personal Property Taxes Online enables online payments for personal property tax bills received from Rockbridge County.

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Why Is My Email Address Needed?

Your email address is a unique identifier used to combine tickets marked for payment into one lump sum.

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Where Can I Find the Department Number, Ticket Number and Amount?

Please refer to your Tax Bill. The ticket number is shown on the bill. The department is typically PP + the year the tax ticket was issued. For example, PP2011 for 2011 taxes.

Ticket screen example

In this example:

Department Number is RE2004

Ticket Number is 150

Amount is 12825.56

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How Do I Pay Personal Property Taxes?

Click on Continue to Pay Personal Property Taxes link at the top or bottom of this page.

On the first screen, enter your email address and then press OK button.

Email address example screen
OK

On the Pay Personal Property Taxes Online Screen, press the button containing your preferred method for finding tax information: Department & Ticket Number, or PIN.

Search method example screen
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Pay Using Department & Ticket Number

Pay Using PIN

Pay Using Account Number


Pay Using Department Number & Ticket Number - Enter the Department Number and Ticket Number. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

Search by department and ticket number example screen
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Proceed to Total Bill


Search By PIN - Enter your unique PIN and Last Name. If you need to create a PIN for access, click the link next to "To create a PIN or for other PIN option" above the buttons. You can enter a Projected Date to calculate Penalty and Interest. Otherwise, the field defaults to the current date for penalty calculations. Press Search button to find records.

Search by PIN example screen
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Proceed to Total Bill


Search By Account Number - Enter your Account Number and Last Name. You can enter a Projected Date to calculate Penalty and Interest. Otherwise, the field defaults to the current date for penalty calculations. Press Search button to find records.

Search by PIN example screen
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Proceed to Total Bill


Total Bill Screen - The full amount due is shown in the Enter Amount You Wish To Pay Today field, but a different amount can be paid by replacing the figure shown. To view bill details, click Details link next to the desired ticket. To search for another Personal Property ticket and attach it to the current bill before payment is made, press the Pay Another PP Bill button. To pay the current Personal Property bill only, or to add a bill using another Web application, press the Checkout button. If the information shown is incorrect, press the Return to Search button and return to the Pay Real Estate Taxes Online screen.

Total bill example screen

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View Bill Detail Screen

Checkout

Pay another PP Bill

Return to Search


Online Payment Checkout Screen - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing the Clear Shopping Cart button.

Checkout screen example
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Bill Detail Screen - This screen contains additional information about the tax bill. Press Previous button to return to Total Bill screen.

Bill detail example screen
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Previous


Online Payment Checkout - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing the Clear Shopping Cart button.

Payment selection screen example
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Pay by Credit Card

Pay by Electronic Check


Pay By Credit Card - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.

Pay using credit card

Input Credit Card and Billing Information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.

Enter billing information

This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button on browser if information is incorrect.

Verify information and submit

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.

Press button to apply payment to bill

Pay By Electronic Check Enter the Bank Routing Number (the first 9 digits found at the bottom of your check). Enter the Bank Account Number. Press Verify bank routing number to validate the Bank Routing Number entered is an existing bank.

Pay using electronic check

If the bank routing number is valide, the name of the bank is displayed. Press the I authorize this transaction button to finalize the payment.

I authorize this transaction

An online receipt is displayed. We recommend you print this receipt for your records.

Receipt is displayed
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Do Additional Charges Apply for Paying Online?

For Credit Card Payments: The convenience fee is .0225% of the Total Bill. The Convenience Fee is charged by PayPal and our Merchant Account for Accepting Credit Cards Online. The fee is automatically added to your Total Bill.

For Electronic Check Payments: No convenience fee is charged for electronic checks. However, an administrative fee is charged for returned checks.

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Version: 101220-1457