Rockbridge County Real Estate Taxes Help

Table of Contents

What Is Pay Real Estate Taxes Online?
Why Is My Email Address Needed?
Where Can I Find the Department Number, Ticket Number and Amount?
How Do I Pay Real Estate Taxes? Department Number & Ticket Number
Parcel Number
Name
Account Number
Total Bill
Bill Detail
On Line Payment Checkout
Pay by Credit Card
Pay by Electronic Check
Do Additional Charges Apply for Paying Online?

What Is Pay Real Estate Taxes Online?

Pay Real Estate Taxes enables online payments for property tax bills received from Rockbridge County.

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Why Is My Email Address Needed?

Your email address is a unique identifier used to combine all your tickets marked for payment into one lump sum.

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Where Can I Find the Department Number, Ticket Number and Amount?

Please refer to your Tax Bill.

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How Do I Pay Real Estate Taxes?

Click on Continue to Pay Real Estate Taxes link at the top or bottom of this page.

On the first screen, enter your email address and then press OK button.

OK

On the Pay Real Estate Taxes Online Screen, press the button containing your preferred method for finding tax information: Department & Ticket Number, Parcel Number, Name or Account Number.

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Pay Using Department & Ticket Number
Pay Using Parcel Number
Pay Using Name
Pay Using Account Number

Pay Using Department Number & Ticket Number - Enter the Department Number and Ticket Number. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

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Proceed to Total Bill

Pay Using Parcel Number - Enter the Parcel Number. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

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Proceed to Total Bill

Pay Using Name - Enter Name and press the Search button.

Press the Select link next to the correct Name to view tickets.

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Proceed to Total Bill

Pay Using Account Number - Enter the Account Number. Verify the numbers are correct, press the Search button and the Total Bill screen is displayed.

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Proceed to Total Bill

Total Bill Screen - The full amount due is shown in the Enter Amount You Wish To Pay Today field, but you can pay a different amount by replacing the figure shown. To view bill details, click Details next to the desired ticket. If you wish to search for another ticket and attach it to the current bill before payment is made, press the Pay another R/E Bill button. To pay the current bill only, press the Checkout button. If the information shown is incorrect, press the Return to Search button and return to the Pay Real Estate Taxes Online screen.

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View Bill Detail Screen
Checkout
Return to Search

Bill Detail Screen - This screen contains additional information about the tax bill. Press the Previous button to return to Total Bill screen.

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Return to Total Bill

Online Payment Checkout - The Total Payments field displays the elected payment amount for the attached bills. All tickets can be removed by pressing the Clear Shopping Cart button. For credit card payments, press Pay by Credit Card button. To pay be electronic check, press Pay by eCheck

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Pay by Credit Card
Pay by Electronic Check

Pay By Credit Card - Payment Amount + Convenience Fee = Total Due. Press Proceed to Payment button to enter Credit Card information.

Pay using credit card

Input Credit Card and Billing Information and then press the I Authorize this transaction button. Pressing Reset button clears data from all information fields.

Enter billing information

This screen shows Credit Card information as entered on the previous screen. Verify all information is correct and then press Submit Transaction for Processing button. Press Back button on browser if information is incorrect.

Verify information and submit

This screen announces if the transaction was approved. IMPORTANT: You MUST press the **REQUIRED: Complete Transaction button for the transaction to be applied to your property tax bill.

Press button to apply payment to bill

Pay By Electronic Check Enter the Bank Routing Number (the first 9 digits found at the bottom of your check). Enter the Bank Account Number. Press Verify bank routing number to validate the Bank Routing Number entered is an existing bank.

Pay using electronic check

If the bank routing number is valid, the name of the bank is displayed. Press the I authorize this transaction button to finalize the payment.

I authorize this transaction

An online receipt is displayed. We recommend you print this receipt for your records.

Receipt is displayed
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Do Additional Charges Apply for Paying Online?

For Credit Card Payments: The convenience fee is .0225% of the Total Bill. The Convenience Fee is charged by PayPal and our Merchant Account for Accepting Credit Cards Online. The fee is automatically added to your Total Bill.

For Electronic Check Payments: No convenience fee is charged for electronic checks. However, an administrative fee is charged for returned checks.

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Version: 101220-1457